Support

Email neukapssoftwares@gmail.com. We aim to reply within 2 business days.

Common questions

How do I connect a plugin?

In ChatGPT, add the MarketSignal Jobs or MarketSignal Intelligence plugin and sign in. New accounts verify their email with a 6-digit code (check your spam folder). Codes expire after 10 minutes; use “Resend code” if needed.

The resume PDF link does not work

Download links expire after one hour for privacy. Ask ChatGPT to create the PDF again; your saved profile is reused.

A company I want is missing

In MarketSignal Jobs, ask ChatGPT to add the company's jobs. In MarketSignal Intelligence, ask it to request tracking; our team reviews requests.

How do I delete my data?

Ask ChatGPT to “delete my resume data” or “delete my MarketSignal account”. You can also email us and we will delete your account within 7 days.

How do I disconnect?

Remove the plugin in ChatGPT settings. This stops access; to delete stored data, use the options above.

Report a problem

Include the plugin name, what you asked, and the approximate time. Never send passwords by email.